Frequently Asked Questions - All FAQs
Basically, the site has been created by fans for the fans of Donny and the Osmond family. It's a great way for all fans around the world to share photos, memories, and stories about their 'Donny Moment'.
It is and always will be FREE.
It's a great place to chat with fans all over the world, share experiences in the forums, upload your own photographs and find out about upcoming concerts and events.
As this site is for registered members, certain links are not available to the general public and can only be accessed by logging in to the site.
On the Home Page simply click on the link - 'Create an account' which can be found just below the login box on the top right hand side of the page (There is a login module conveniently situated to the left of this answer). You will be directed to a new page.
Complete all the boxes as fully and accurately as possible. Please ensure you type in your email address very carefully as an automated confirmation will be sent to your email address with a link for you to select in order to confirm your registration.
You may be required to enter a code consisting of numbers and/or letters or answer a simple question. This is a security measure to prevent automated programmes attempting to access the member areas.
Certain Internet Service Providers treat automated email messages as SPAM. You may need to check your SPAM filter box just in case your email system believes our email is SPAM.
IPSs sometimes reject automated mail regardless of the content. If you contact your ISP and ask them to allow mail from www.donnyfans.com in the future, this will ensure you do no miss out on any important emails which we may send you from time to time.
However, everyone who registers with our site is notified to us so please be patient if you do not receive the automated email - we will manually confirm your registration and send you an email to confirm this.
Allow a few days and use your username and password to try and login. If you are unsuccessful, please 'contact us' via the link on the Home Page.
All passwords are encrypted - even the site administrator cannot recover your password, but don't worry if you forget your password, you can request one to be sent to you if you click the 'forgotten password' link on the Home Page.
Your email address and all other details will not be passed on to a third party - ever!
There are many different internet browsers available and they all perform very well but they display web pages in a particular way. This website is optimised to display on the most popular browsers.
- Use the 'contact us' link on the main menu.
- Post your question in the appropriate category in our forums (you will need to be logged in to post a question).